Isha Agro Policies

Sub Title:
Refund, Return, Shipping, Cancellation & Privacy Policy

Description:

Welcome to ishaagros.com. This page outlines our policies regarding refunds, returns, shipping, cancellations, and privacy. By using our website and services, you agree to the terms described below.

Refund and Return Policy

Return Policy:
This policy outlines the rules for returning purchased goods and services. It includes the return window, return requirements, and the process for returning products.

Refund / Cancellation Policy:
This policy informs customers about the process of refunds and exchanges that may occur for various reasons. It includes details about refund processing time and the mode of refund. If any product or service is not eligible for refund or cancellation, it will be clearly mentioned on the website.

Privacy Policy

1. Introduction
Welcome to ishaagros.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

2. Information We Collect

Personal Information:
We may collect personal information such as your name, email address, and contact details when you register on our website or make a purchase.

Log Data:
We automatically collect information about your device, browser, and IP address when you access our website.

3. How We Use Your Information
We use the information we collect for various purposes, including:

Providing and maintaining our services

Processing transactions

Improving our website and services

Sending promotional emails and newsletters (you can opt out at any time)

4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control the use of cookies through your browser settings.

5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
sales.ishaagro19@gmail.com

Shipping and Cancellation Policy

Processing Time:
Orders are typically processed within 1–3 business days after payment is received.

Shipping Methods:
We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on the selected shipping method and destination.

Shipping Locations:
We currently ship PAN INDIA. For specific shipping destinations, please contact us before placing your order.

Shipping Confirmation:
Once your order is shipped, you will receive a confirmation email with tracking details so you can track your package.

Shipping Delays:
In case of unexpected delays, we will notify you and provide an estimated delivery date. However, we are not responsible for delays caused by external factors such as customs, natural disasters, or courier issues.

Shipping Charges:
Shipping charges are calculated based on the weight of your order and the selected shipping method during checkout. Any applicable taxes or duties are the responsibility of the customer.

Lost or Damaged Items:
We are not liable for lost or damaged items during shipping. Customers should contact the shipping carrier to file a claim.

Cancellation Policy

Cancellation Period:
Orders can be canceled within 4 days of placing the order. After this period, cancellation may not be possible as the order may already be processed or shipped.

Cancellation Process:
To cancel an order, contact our customer service team at info@singhalmart.com with your order number. We will try our best to process your request.

Refund for Cancellations:
If the cancellation is made within the allowed period, a full refund will be issued to the original payment method. Please allow up to 14 business days for the refund to be processed.

Cancellation After Shipment:
Once an order has been shipped, it cannot be canceled. In such cases, the product may be returned according to the return policy.

Exceptions:
Some products may be non-refundable or subject to a restocking fee. Please check the product description or contact us for more information.